To protect you from potential identity fraud, we require your social security number (SSN) to request service online. If you are unable to provide your SSN, please complete and submit an identity verification form (PDF), which must be completed, notarized and returned to CenterPoint Energy before your service request can proceed. (Choosing this option may result in a delay and/or require the maximum security deposit. Additional documentation may be required.)

New customers requesting CenterPoint Energy residential service in Ohio may be required to pay a deposit prior to starting service in order to establish credit. Typically, a deposit is not required if you pass an Experian credit inquiry, which we will process upon receiving your request for service. If this credit inquiry is unsuccessful, you may still establish your credi via one of the following methods:

• Provide proof of ownership of property within CenterPoint Energy's service territory
• Provide a credit reference from another utility company
• Provide a guarantor letter
• Pay the required deposit